Shipping & Tracking
Charlie’s Club works with a variety of carriers and offers free shipping on orders over $100.
AGE OF MAJORITY
All of our packages are shipped using age verification services provided by our courier partners to ensure that every person placing an order with us adheres to the age of majority to purchase tobacco, nicotine and/or related products in their respective jurisdiction. Please see our return section for more information regarding underage orders.
ORDER PROCESSING
After your order has been placed, you will be notified via an order confirmation email. Your order will be processed within 24 hours, subject to peak periods, and during regular hours of operation, Monday to Friday, 8-5 pm ET (if an order is made on the weekend, the order will be processed on the next business day).